Refund policy
RETURN & EXCHANGE POLICY
All sales are final. We do not offer refunds.
Eligible items may be exchanged within 7 days of delivery. Items must be unused, undamaged, unwashed, and in original condition.
A 15% exchange fee per item applies to cover shipping, restocking, and handling costs.
Exchange requests submitted more than 7 days after delivery will not be accepted.
To request an exchange, you must provide your order number and proof of purchase and complete our return and exchange form.
Items Not Eligible for Exchange
The following items are final sale and cannot be returned or exchanged:
Sale or discounted items
Gift cards
Customized or personalized items
Items intended for eating or drinking
Items that may have been exposed to bodily fluids
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery.
You must provide your order number, proof of purchase, and clear photos showing the damage or defect.
Approved damaged or defective item claims are exempt from the 15% exchange fee.
Shipping
Original shipping charges, including expedited shipping charges, are non-refundable.
Replacement items will be shipped after the original item has been received and inspected. Exchanges are subject to product availability.