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Question Help! Help! I entered the incorrect shipping address. Can I change the address?
Answer

Have no fear! We've got you covered!

Please follow these steps:

  1. Make sure your order has not already shipped! If it has, there is nothing we can 🙁 
  2. Email store@bohawg.com with “WRONG SHIPPING ADDRESS” as the subject line. In the body of your email, please include your name, order number, and the correct shipping address.
  3. Wait for us to confirm with a follow-up email  and you are good to go!

We've gone into autopilot plenty of times and had this happen! No need to stress.

Question Where in the heck is my order? I am waiting....
Answer

Our #1 goal? Get your Bo-Hawg™ merch to you as quickly as possible, in the most excellent condition!

After placing an order, our standard practice is to dispatch orders 4-5 business days after the order has processed and fulfilled. You should receive two emails: (1) Confirmation email with your order #, and (2) Shipping conformation email with your order # in addition to tracking information!

If you did not receive either of these emails, please double-check your spam folder first. If you can't find either, please send an email to store@bohawg.com with the subject line "Order Status." In the email, be sure to reference your name, order #, and shipping address.

In the Pig Fish we trust. We won't let you down!

Question I want to return or exchange an item. How do I get started?
Answer

Love the question. We've got the answer. 

To start the process visit our Return Policy page. This will give you all the details you need and walk you through submitting the necessary information.

Fingers crossed you are here because of a minor issue. If it's something major, please reach out to us directly via email at store@bohawg.com.
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Answer

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Answer

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Question I am interested in carrying Bo-Hawg items in my store. Who can I contact?
Answer

We're honored that you are even searching for this question! This would be very awesome.

Wholesale inquires should be sent to store@bohawg.com with the subject line titled "Wholesale Inquiry" along with your company's name.